Reliable CRM integration

Looking for the most reliable way to sync your CRM and email systems? You’ve found it. Riva is trusted by Fortune 500 companies and SMBs. Choose from Riva Cloud and Riva On-Premise.

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Easy to manage

With Riva, there are no client-side plug-ins or mobile apps to install, configure, or manage. Centrally manage integration for hundreds or thousands of CRM users and mobile sales reps.

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Cross-platform support

Riva syncs CRM systems directly to all Exchange, Office 365, Hosted Exchange, IBM Notes, and Novell GroupWise email applications and mobile devices. (Gmail support coming in 2014.)

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Latest CRM News

27Oct

Join Riva CRM Integration at Customer Engagement World!

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At Customer Engagement World (CEW) 2014, you’ll find solutions that will increase operational efficiencies and streamline costs to help you... Read More →
27Oct

Riva CRM Integration to sponsor a lounge at Knicks vs. Wizards game on Tuesday, November 4, 2014

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Hoop, there it is! The Riva team is thrilled to be teaming up with salesforce.com, the world's #1 CRM application,... Read More →
15Oct

Are you at Dreamforce 2014 this week?

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ONLY 2 MORE DAYS TO VISIT RIVA AT #DF14 We would be absolutely thrilled to have you visit our booth!... Read More →
More CRM News and CRM Events →

What Riva syncs

CRM contacts, leads, and person accounts

Seamlessly sync CRM contacts, leads, and person accounts. Filter which contacts get synced based on ownership, security permissions, or a custom filter. Riva keeps your personal and business contacts separate. Choose from one-way or two-way synchronization.

CRM appointments, meetings, and recurring events

Reliably sync CRM calendar events between your CRM and email systems. Riva syncs appointments, meetings (with multiple attendees), recurring events, private appointments, service requests, and phone calls.

CRM tasks and reminders

Sync CRM tasks, to do’s, and reminders between your CRM and email systems. Mark a task as complete on your smartphone or tablet and Riva will sync the update to the CRM and vice versa.

Email and email attachments

Track and log emails and email attachments to CRM accounts, contacts, opportunities, and support cases. With our help, we can configure Riva to also enable your team to track emails against custom CRM objects. Riva lets you sync email automatically or manually. Use Riva to reduce manual data entry by converting emails into CRM opportunities and cases.

CRM opportunities, cases, and quotes

View and manage CRM opportunities, cases, quotes, projects, and other CRM data in online and offline modes – on your desktop, laptop, and mobile devices. This is an example of Riva’s advanced interoperability.

Custom fields, custom objects, and custom categories

Riva can be configured to sync CRM custom fields, custom objects, and custom categories. Our professional services team will work with you to review your integration requirements and configure Riva to work the way you need it to.

(Note: Integration and sync options may vary by CRM and Riva edition.)

Try before you buy!

FREE 15-day trials are available for Riva Cloud and Riva On-Premise.

Our Top CRM Partners

Riva delivers direct, server-side synchronization between the world’s best CRM software – Salesforce CRM, Microsoft Dynamics CRM, Oracle Sales Cloud, NetSuite, SugarCRM, Saleslogix, Sage CRM, and others – and Microsoft Exchange, Office 365, IBM Notes, and Novell GroupWise . (Gmail support is coming soon in 2014.) Click the logos below for more information.

SalesforceOracleMicrosoftNetSuiteSugarCRM

Our Top Email Partners

MicrosoftIBMNovellGoogle

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