CRM integration

Looking for the most reliable way to sync your CRM and email systems? You’ve found it. Riva is trusted by Fortune 500 companies and SMBs. Choose from Riva Cloud and Riva On-Premise.

What Riva Syncs →


Easy to manage

With Riva, there are no client-side plug-ins or mobile apps to install, configure, or manage. Centrally manage integration for hundreds or thousands of CRM users and mobile sales reps.

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Cross-platform support

Riva syncs CRM systems directly to all Exchange, Office 365, Hosted Exchange, Gmail, Google Apps, IBM Notes and Domino, and Novell GroupWise email applications and mobile devices.

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Latest CRM News

17May

InsideView Drive Roadshow: Fuel your revenue obsession

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InsideView Drive is a complimentary, half-day event designed to educate business leaders on new trends, best practices, and modern strategies... Read More →
04Mar

Riva is a proud sponsor of Salesforce World Tour 2016!

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We love Salesforce events! Whether it's the magnificent Dreamforce event in San Francisco each year or the amazing array of... Read More →
26May

Social Connections 10: Next-gen enterprise social business and collaboration

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Are you ready to get your Social Business on? Riva is a proud Silver Sponsor of Social Connections 10 in... Read More →
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What Riva syncs

CRM contacts, leads, and person accounts

Seamlessly sync CRM contacts, leads, and person accounts. Filter which contacts get synced based on ownership, security permissions, or a custom filter. Riva keeps your personal and business contacts separate. Choose from one-way or two-way synchronization.

CRM appointments, meetings, and recurring events

Reliably sync CRM calendar events between your CRM and email systems. Riva syncs appointments, meetings (with multiple attendees), recurring events, private appointments, service requests, and phone calls.

CRM tasks and reminders

Sync CRM tasks, to do’s, and reminders between your CRM and email systems. Mark a task as complete on your smartphone or tablet and Riva will sync the update to the CRM and vice versa.

Email and email attachments

Track and log emails and email attachments to CRM accounts, contacts, opportunities, and support cases. With our help, we can configure Riva to also enable your team to track emails against custom CRM objects. Riva lets you sync email automatically or manually. Use Riva to reduce manual data entry by converting emails into CRM opportunities and cases.

CRM opportunities, cases, and quotes

View and manage CRM opportunities, cases, quotes, projects, and other CRM data in online and offline modes – on your desktop, laptop, and mobile devices. This is an example of Riva’s advanced interoperability.

Custom fields, custom objects, and custom categories

Riva can be configured to sync CRM custom fields, custom objects, and custom categories. Our professional services team will work with you to review your integration requirements and configure Riva to work the way you need it to.

(Note: Integration options may vary by CRM, email, and Riva edition.)

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Our Top CRM Partners

Riva delivers direct, server-side synchronization between the world’s best CRM software – Salesforce CRM, Microsoft Dynamics CRM, SAP C4C, Oracle Sales Cloud, Oracle CRM On Demand, NetSuite, SugarCRM, Infor CRM, Sage CRM, GoldMine and others – and Microsoft Exchange, Office 365, Gmail, Google Apps, IBM Notes, and Novell GroupWise. Click the logos below for more information.

SalesforceOracleMicrosoftNetSuiteSugarCRM

Our Top Email Partners

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