Omni to exhibit at CeBIT 2010 in Germany
Omni is pleased to be an exhibitor at CeBIT 2010 in Hannover, Germany. Our booth will be located in the Canadian Pavilion (Hall 13 Stand D14). Contact us if you would like complimentary tickets to CeBIT. We look forward to seeing you there.
Omni’s latest innovation, Riva Integration Server, delivers transparent, server-side CRM integration, synchronisation and interoperability between Exchange/Outlook, GroupWise and over 12 of the best CRMs such as Salesforce, Microsoft Dynamics CRM, Microsoft Dynamics NAV, SharePoint, Oracle CRM (formerly Siebel), SugarCRM, SageCRM, Sage Saleslogix, NetSuite, info@hand and others.
Omni is headquartered in Edmonton, Canada with regional offices in Munich (Germany), Johannesburg (South Africa) and Santiago (Chile). Omni works with a global network of business partners and ISVs who are looking to enhance their core service revenue.
Riva Integration Server
Riva Integration Server delivers transparent, bi-directional, server-side CRM integration for Microsoft Exchange and Novell GroupWise. End-users are not required to install or configure any client plug-ins. Supported CRMs include Salesforce, Microsoft Dynamics CRM, Oracle CRM, SugarCRM and others.
Server-side CRM Integration for Exchange and GroupWise
Riva Integration Server satisfies the business need for salespeople and support staff to have full access to CRM calendar data (appointments, tasks, meetings, phone calls), address book information (accounts, contacts, leads) and other CRM-specific sales and support data (opportunities, cases and quotes) from ALL Exchange/Outlook and GroupWise clients – Outlook, Outlook WebAccess, Microsoft Entourage for Mac, ActiveSync mobile devices, BlackBerry, IMAP and all GroupWise clients.
Better Integration and Scalability than Client-side Plug-ins
Riva takes CRM integration for Exchange/Outlook and GroupWise to the next level. Riva gets installed once on the server. There are no Outlook plug-ins to install or support on any client.
Riva provides transparent, bi-directional synchronisation of address book and calendar data. This allows users to work in the application of their choice. Riva also provides quick-and-easy access to view, edit and manage CRM opportunities, quotes and support cases directly from Outlook or GroupWise.
Users no longer need to manually cut and paste information from Outlook or Groupwise to their CRM or vice versa. The data gets synchronised automatically between both systems at the server level.
What Gets Synchronised
- Phone calls
- CRM opportunities
- CRM quotes
- CRM cases
- Microsoft SharePoint
- Microsoft Dynamics CRM
- Microsoft Dynamics NAV
- Oracle CRM On Demand
- SageCRM On Demand
- Sage Saleslogix
Go here to download Riva Integration Server for Exchange and GroupWise.
Omni Technology Solutions, Inc.
The Integration Company
1200, Bell Tower
10104 -103 Avenue
Edmonton, AB T5J 0H8
Tel.: +1 780 423 4200
Fax: +1 780 423 4711