Omni announces Riva Live public beta at SugarCon 2010

Riva Live delivers the industry’s first and only cloud-based CRM integration service for Microsoft Exchange, Novell GroupWise and leading CRMs. With Riva Live, there are no desktop plug-ins, mobile applications or server software to install. Users get direct CRM integration to all email clients including iPhone, BlackBerry and ActiveSync mobile devices.

SAN FRANCISCO, California – April 13, 2010 – Earlier today, Omni Technology Solutions, Inc., the leading provider of server-side CRM integration solutions, announced the public beta of Riva Live, the industry’s first cloud-based SaaS CRM integration service for Microsoft Exchange and Novell GroupWise – no plug-ins or server-software required. Riva Live is an extension of Riva Integration Server (Riva). Riva has revolutionized the CRM integration industry by providing the first server-to-server CRM integration offering between leading CRMs and Microsoft Exchange and Novell GroupWise. Riva allows users to access their CRM contacts, appointments, tasks, phone calls, opportunities, cases and quotes directly from all email clients including iPhone, Blackberry and ActiveSync mobile devices.

Riva Live is compatible with all Windows desktop clients including Outlook, Outlook Web Access and Entourage for Mac. And because Mac OS 10.6 (Snow Leopard) is compatible with Exchange, Riva delivers transparent CRM integration for Mac Mail, Address Book and iCal, too – without needing to install any Outlook plug-ins or mobile applications.

Riva Live delivers CRM synchronization in the cloud. It leverages companies’ existing desktop, mobile, email and CRM platforms whether they are on-premise or hosted. Because Riva delivers server-to-server synchronization, all Exchange and GroupWise clients automatically support integration with the leading CRMs including SugarCRM, Salesforce, Microsoft Dynamics CRM, SharePoint, Oracle CRM, SageCRM and others.

“We are excited that Omni chose SugarCon 2010 to launch Riva Live,” said Martin Schneider, Director of Marketing for SugarCRM. “By partnering with innovative companies like Omni, SugarCRM customers and partners can leverage the full value of SugarCRM’s cloud-based offering.”

“Riva Live leverages the cloud to allow consultants, micro businesses (fewer than 10 employees) and businesses of all sizes to enjoy the benefits of advanced CRM integration services without installing any hardware or software in their environment,” explained Aldo Zanoni, CEO and Managing Director of Omni. “The cost savings of not needing expensive IT staff and hardware and not needing to install, support and manage Outlook plug-ins are huge,” continued Zanoni. “SugarCRM is a cloud leader. Riva Live, delivered as SaaS in the cloud, allows companies to benefit from better user adoption, enhanced business processes and increased ROI for their CRM and email platform investments.”

And to encourage Beta participation, SugarCon 2010 attendees are eligible for a six-month free licence of Riva Live Premium Edition.

For more information about Riva Integration Server and Riva Live, please contact Omni at +1.780.423.4200 or via email.

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About Omni

Omni helps customers implement transparent, server-side CRM Integration for Exchange and GroupWise.

Media Contact

Trevor Poapst
Director, Global Marketing
Omni Technology Solutions Inc.
The Integration Company
Phone: 780-423-4200 Ext. 228

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