Riva CRM Integration – Riva Connect Bar to view CRM opportunities in GroupWise

The Riva ConnectBar allows you to Review, Edit or Delete an opportunity, quote or case directly from within the GroupWise client. When you select Review, Edit or Delete, the ConnectBar brings up the opportunity, quote or case and allows you to manage it immediately. A future version will implement a “Local Edit” option that will allow you to edit opportunities, quotes and cases in disconnected mode.