It’s pretty rare to find a CRM vendor that offers a single price for unlimited users. This is the approach that Intelestream has taken with their intelecrm cloud solution. And, it means big value for SMB customers.
During my discussion with Intelestream, that price point really resonated with me, particularly given the CRM modules and integrations that are available. In addition to the Exchange integration, provided by Riva, customers can integrate intelecrm with QuickBooks, Google Calendar and Google Docs, BaseCamp, Oracle databases and other applications.
When I asked Intelestream where intelecrm really shines, they replied, “For complex CRM projects where integrations to back-end systems and data migrations are involved.” So, not only does intelecrm offer a high-value price point, the service component is also there if integrations and customizations are required to map the CRM to internal business workflow and processes.
In addition to sales force automation (SFA), opportunity and case management, intelecrm offers some nice project management, campaign management, knowledge management, order management and vendor/partner management options. Plus, they’ve built in some extended features such as territory management, Google Maps integration (and zip code radius search), and social chat.
Intelestream has been a long-time Riva partner. And full integration between intelecrm and Microsoft Exchange is available. So, whether sales reps are using Outlook 2010, Outlook Web Access, Outlook 2011 for Mac, iPad, iPhone, Android or BlackBerry devices, they can seamlessly sync accounts, contacts, leads, calendar events, tasks, email, opportunities, cases and more with Riva.
For organizations that are moving their infrastructure entirely to the cloud, consider intelecrm, Riva Live (our cloud sync solution) and either Office 365 or hosted Exchange mailboxes through vendors such as Intermedia, RackSpace, Apptix, GoDaddy or others.
For more information on Riva On-Premise and Riva Live for intelecrm and Microsoft Exchange, we invite you to contact Intelestream directly at 1-800-391-4055 or via email at email@example.com.