Riva showcases new IBM Notes integration for Oracle Sales Cloud at Oracle OpenWorld 2013

Riva, the leader in CRM integration, will be showcasing its new IBM Notes and Domino integration for Oracle Sales Cloud and Oracle CRM On Demand at Oracle OpenWorld 2013. Visit the Riva booth in the Oracle Cloud Solutions Pavilion (Moscone West, Booth 3547) to meet the team and see a Riva demo.

Oracle OpenWorld 2013

Oracle OpenWorld 2013 is literally days away! This is our third year to sponsor the event, and we’re very excited to showcase our new IBM Notes and Domino integrations for Oracle Sales Cloud and Oracle CRM On Demand. We invite Oracle customers, partners, and executives to visit the Riva booth in the Cloud Solutions Pavilion (Moscone West, Booth 3547) to see a live Riva demo.

Riva addresses the need for reliable, server-to-server integration for CRM and email systems. Riva seamlessly syncs a dozen of the world’s best CRM systems – including Oracle Sales Cloud and Oracle CRM On Demand – to four corporate email systems. These email systems include Microsoft Exchange, Office 365, IBM Notes (formerly IBM Lotus Notes), and Novell GroupWise. (Next year, we plan to support Gmail.)

Riva replaces CRM Desktop, the Outlook plug-in for Oracle Sales Cloud and Oracle CRM On Demand, with enterprise-ready, server-to-server integration that supports all Exchange, Office 365, IBM Notes, and GroupWise email clients and mobile devices. With Riva, there are no Outlook plug-ins or add-ons to install, configure, or manage. And we’re not limited to just Outlook running on Windows. We support all Exchange, Office 365, Notes, and GroupWise email clients.

Riva also delivers native mobile CRM integration for Exchange ActiveSync, IBM Notes Traveller, and Novell Data Synchronizer smartphones and tablet PCs – including iPad, iPhone, Android, BlackBerry, and Windows Phone users. Rather than needing to install an HTML 5 application on users’ mobile devices, Riva syncs CRM data directly to the the contact, calendar, and mail applications on the devices and data is available in connected and disconnected modes. So, from a mobile perspective, Oracle customers have the option to use Riva on its own or to complement Riva with Oracle Sales Cloud Mobile, Oracle CRM On Demand Connected Mobile Sales (CMS), or Oracle CRM On Demand Disconnected Mobile Sales (DMS).

Sync your CRM and email systems – reliably

The number one reason why Oracle customers choose Riva is because of its reliability. Riva syncs Oracle Sales Cloud and Oracle CRM On Demand contacts, leads, calendar activities, to-do lists, opportunities, service requests, custom fields, custom objects, and other CRM records reliably.

Plus, with Riva there are no Outlook plug-ins or separate mobile applications to install, configure, or manage. This is a very important consideration for administrators who need to implement and manage Oracle Sales Cloud and Oracle CRM On Demand integration for hundreds or thousands of Exchange, Office 365, IBM Notes, and GroupWise users.

Riva gets installed once on a Windows Server or VM. And Riva Sync Policies determine who and what gets synced. There are no client-side Outlook plug-ins or mobile applications for Oracle Sales Cloud or Oracle CRM On Demand that are required.

Sync Oracle Sales Cloud to all email clients and mobile devices

Riva syncs Oracle Sales Cloud and Oracle CRM On Demand to all Exchange, Office 365, IBM Notes, and GroupWise email clients and mobile devices, not just Windows Outlook.

For example, Oracle customers use Riva to:

  • Sync Oracle Sales Cloud to Outlook 2013, 2010, 2007 and 2003
  • Sync Oracle Sales Cloud to Outlook Web Access
  • Sync Oracle Sales Cloud to Outlook on Citrix and Terminal Server
  • Sync Oracle Sales Cloud to Outlook 2011 for Mac, Entourage, and Apple Mail
  • Sync Oracle Sales Cloud to IBM Notes, IBM Notes for Mac, IBM Notes for Citrix, and iNotes
  • Sync Oracle Sales Cloud to IBM Notes Traveler smartphones and tablet PCs
  • Sync Oracle Sales Cloud to Novell GroupWise, GroupWise for Mac, and GroupWise WebAccess
  • Sync Oracle Sales Cloud to Novell GroupWise Data Synchronizer smartphones and tablet PCs
  • Sync Oracle Sales Cloud to iPad, iPhone, Android, BlackBerry, Windows Phone, and Surface tablets

Riva – The Leader in CRM Integration

Join tens of thousands of CRM users – from Fortune 500 companies to SMBs – who use Riva to sell more, sync more, and save more time. Riva On-Premise and Riva Cloud editions are available for Oracle Sales Cloud and Oracle CRM On Demand.

Contact us at 408.675.5015 or sales@rivacrmintegration.com for more information.

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