NSA-ready: Encrypted CRM synchronization

Data security has always been an important topic, not just since the Snowden affair. Riva uses secure HTTP and SSL-encrypted connections when syncing CRM data to Microsoft Exchange, Office 365, IBM Notes, and Novell GroupWise. In addition, Riva supports numerous extended encryption solutions for mobile devices such as Good Technology and CipherCloud.

SUNNYVALE, California – August 20, 2013 – Riva CRM Integration, the leader in CRM integration, recognizes the importance of reliable and secure CRM data integration. Riva syncs CRM contacts, calendar events, tasks, opportunities, and other data to corporate email systems via secure HTTP and SSL-encrypted connections. In addition, Riva works seamlessly with third-party security and encryption solutions, such as Good Technology, MobileIron and CipherCloud, to provide even more advanced security options for mobile CRM users.

“All CRM systems contain sensitive data that needs to be protected from misuse. Riva syncs CRM data securely using industry-standard SSL certificates and secure HTTP protocols,” said Dr. Thomas Fleissner, Country Manager for Riva CRM Integration EMEA. “To provide even more secure CRM data encryption and security for leading mobile devices, Riva delivers seamless support for vendors such as Good Technology and CypherCloud.”

Riva syncs data directly between the CRM and email system. There are no Outlook plug-ins or separate mobile applications that need to be installed, configure, or managed. Riva On-Premise can be installed on a Windows server to provide direct, server-to-server integration; or, companies can register for a Riva Cloud account to deliver cloud-based CRM integration for on-premise and cloud CRM and email systems.

Because Riva syncs directly to the email server on the back end, it means companies can view and manage their CRM data securely on all email clients and mobile devices, including: Outlook 2013 (and all other editions), Outlook Web App (OWA), Outlook 2011 for Mac, Apple Mail, Microsoft Entourage, Outlook on Citrix and Terminal Server, IBM Notes (formerly IBM Lotus Notes), IBM Notes Traveler, Novell GroupWise, and other email clients.

Riva also features built-in mobile CRM integration for iPad, iPhone, Android, BlackBerry, Windows Phone, and Microsoft Surface tablets and smartphones. Numerous Riva customers use Good Technology and CipherCloud in tandem with Riva to provide reliable, secure, and fully-encrypted CRM data integration for data in transit and data stored locally on users’ mobile devices.

Riva delivers broad CRM integration support for over 10 leading CRM systems, including: Salesforce.com, Microsoft Dynamics CRM and NAV, Oracle Sales Cloud, Oracle CRM On Demand, NetSuite, SugarCRM, Saleslogix, Sage CRM, and GoldMine.

For more information, visit rivacrmintegration.com or contact Riva at 408.675.5015. A free 15-day trial is available for Riva Cloud and Riva On-Premise.

About Riva CRM Integration

Riva, the leader in CRM integration, delivers a more reliable way to sync CRM and email systems. Riva supports Salesforce.com, Microsoft Dynamics CRM and NAV, Oracle Sales Cloud, Oracle CRM On Demand, NetSuite, SugarCRM, Saleslogix, Sage CRM, and GoldMine. Plus, we now support Microsoft Exchange, Office 365, IBM Notes, and Novell GroupWise. Join the thousands of users – from Fortune 500 companies to SMBs – who sell more, sync more, and save more time with Riva. www.rivacrmintegration.com

Press contacts

Trevor Poapst
VP Marketing and Sales
Riva CRM Integration
440 North Wolfe Road
Sunnyvale, CA 94085
United States
Phone: 408.675.5015 Ext. 238
trevor@rivacrmintegration.com

Prof. Andrea Kimpflinger
Riva CRM Integration Europe
Kreitstrasse 5
86926 Greifenberg
Germany
Tel. +49.8192.99733-25
akimpflinger@omni-ts.com

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