Scalable CRM integration and cloud services are the current trend

In 2012, Riva worked with 12 Fortune 500 companies and six of the 50 largest global banks to improve their CRM integration with Microsoft Exchange.

SUNNYVALE, January 28, 2013 – Calendar Year 2012 was another year of record growth and revenues for Riva CRM Integration (www.rivacrmintegration.com). Riva is the first solution in the industry to deliver server-side integration for data from multiple leading CRM systems to Microsoft Exchange and Novell GroupWise.

Riva is available in two versions: Riva On-Premise and Riva Cloud. The success of both versions of Riva is driven by increased customer demand for scalable, reliable CRM data synchronization to email applications and mobile devices. Riva On-Premise gets installed once on a server and provides CRM data synchronization. Riva Cloud customers benefit from SaaS (Synchronization as a Service) – without having to install any software. Riva synchronizes data from Salesforce, Microsoft Dynamics CRM, Microsoft Dynamics NAV, Oracle CRM On Demand, NetSuite, Sugar, Sage CRM, SalesLogix, GoldMine and other leading CRMs to Microsoft Exchange and Novell GroupWise. Riva is compatible with all versions of Microsoft Exchange and Novell email servers and clients. Riva supports the following Microsoft Exchange Server versions: Exchange Server 2013, 2010, 2007, 2003; Office 365 and Exchange Online; and Hosted Exchange. Riva is compatible with all Exchange email clients including Outlook 2013, 2010, 2007, and 2003 on Windows; Outlook Web App (OWA); Outlook on Citrix and Terminal Server; Outlook 2011 for Mac; Entourage for Mac; Apple Mail, iCal, and Address Book; and all Exchange-integrated mobile devices (iPad, iPhone, Android, BlackBerry, and Windows Phone smartphones and tablet PCs).

Riva’s growth is being driven by satisfied customers of all sizes in all verticals and geographies – everything from single-user Riva Cloud customers to Riva On-Premise customers with 5000+ CRM users. Customers benefit from Riva’s reliable, seamless integration of CRM contacts, calendar events, tasks, opportunities, cases, quotes, custom fields and custom objects – without the need to install any software or other applications on desktops and mobile devices. In 2012, Riva worked with 12 Fortune 500 companies and six of the 50 largest global banks to improve their CRM integration with Microsoft Exchange.

In 2012, Riva On-Premise experienced growth of 120% in active licences. Riva Cloud’s growth was even higher at 200% in active licences. Riva Cloud’s growth follows the industry trend of customers looking to the Cloud to benefit from Software as a Service. Riva expects growth of both versions to increase even more in 2013 with the expected introduction of support for three new email systems (Lotus Notes, Gmail, and Zimbra) and two new CRM systems (Oracle Fusion CRM and SAP CRM).

“We thank our customers for their trust. By working with CRM vendors and partners, we help customers get full value out of their CRM and email platform investments,” says Aldo Zanoni, founder and CEO of Omni Technology Solutions, developer of Riva. “Riva’s success is a perfect example of delivering on our company mandate to develop customer-focused solutions and evolve those solutions and services based on customer need and feedback. Omni will continue to invest in personnel, technology and customer service to not only satisfy existing customers but to continue to create raving fans among new customers.”

For more information on Riva, go to rivacrmintegration.com or contact Riva at 408.675.5015. A free 15-day trial is available for Riva On-Premise and Riva Cloud.

About Riva CRM Integration

Riva delivers reliable, server-to-server integration for Microsoft Exchange and all leading CRM systems. Riva supports Salesforce.com, Oracle CRM On Demand, Microsoft Dynamics CRM and NAV, NetSuite, SugarCRM, SalesLogix, SageCRM, GoldMine and others. Join the thousands of CRM users – from Fortune 500 companies to SMBs – who sell more, sync more and save more time with Riva. www.rivacrmintegration.com

Press contacts

Trevor Poapst
VP Marketing and Sales
Riva CRM Integration
440 North Wolfe Road
Sunnyvale, CA 94085
United States
Phone: 408.675.5015 Ext. 238
trevor@rivacrmintegration.com

Prof. Andrea Kimpflinger
Riva CRM Integration Europe
Kreitstrasse 5
86926 Greifenberg
Germany
Tel. +49.8192.99733-25
akimpflinger@omni-ts.com

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