Riva photos from the Heart of Business Chicago event

What is The Heart of Business Tour all about? As attendees at the June 10th event in Chicago quickly discovered, it’s about learning how to use Social Business Solutions to drive innovation and collaboration.


The Heart of Business Chicago was hosted by six IBM Business Partners – Hootsuite, Hype Innovation, Kaltura, Panagenda, Trustsphere, and Riva CRM Integration. This first-of-its-kind, partner-led social business event took place in the IBM Innovation Center in downtown Chicago.

Chris Crummey, Worldwide Director of Sales for Social Business at IBM, kicked off the event by sharing IBM’s journey to becoming a social and digital company and how IBM has created a New Way to Work. Renee Ducre, Global Marketing Director of IBM Social Business, next shared some eye-opening trends on Millennials.

The remainder of the afternoon focused on inspiring presentations from each of the business partners sharing how IBM customers are using their unique solutions to create customer-obsessed cultures in their organizations.

Riva photos from the Heart of Business Chicago event

Riva CRM Integration for IBM Verse, IBM SmartCloud Notes, and IBM Notes

The Riva CRM Integration presentation highlighted how Riva puts you and your CRM at the heart of your business by providing the best way to sync CRM to IBM Verse, IBM SmartCloud Notes, IBM Notes and Domino, and IBM Notes Traveler. Riva’s reliable, always-on sync transforms the way companies interact with their customers and enables them to guide customers through the brand experiences.

Riva CEO, Aldo Zanoni, shared the latest release of Riva Insight, our new CRM side panel for IBM Notes. Users love the simplicity and data richness that Riva’s one-click-to-connect options provide for CRM. With one click, users can connect to up-to-date, relevant, and critical information they need about CRM contacts, opportunities, cases, and custom CRM objects. Riva Insight takes one-click-to-connect to the next level and introduces one-click-to-connect to related social information about the contacts and accounts from InsideView, Google, Google News, Weather, Time Zones, and more.

Missed us in Chicago? Stay tuned for announcements on future Heart of Business events in a city near you.

In the meantime, we hope you enjoy our gallery of photos from the day!

Related Information