Join Riva at The Heart of Business Boston event!

Join the Heart of Business Tour on June 9th at the Hard Rock Cafe in Boston to learn, share, socialize, and rethink customer relationships in the cognitive era.

heart-of-business-bostonPlease join Eric Lesser, Chris Crummey, and Evan Kirstel along with special guests and business leaders from Badgeville, GENBAND, Hootsuite, IBM, Kaltura, panagenda, Riva CRM Integration, Trilog, TrustSphere, Rocket Software, videoBIO and your peers at an information-packed, interactive event.

People are at the heart of business. Successful companies, regardless of size, recognize the need to collaborate more effectively with their partners and customers by leveraging solutions that enable teams to innovate faster, maintain great customer relationships, collaborate more effectively, and deliver meaningful outcomes.

Special Guest Speakers


Eric Lesser

Research Director, IBM Institute for Business Value, IBM

Eric Lesser is the Research Director and North American Leader for the IBM Institute for Business Value (IBV). He leads a global team of over 50 professionals responsible for driving IBM’s research and thought leadership across a range of industry and cross-industry topics. In addition to setting direction and providing oversight across the IBV research portfolio, his most recent publications have focused on the impact of analytics, workforce and human capital issues, social business and enterprise mobility.


Chris Crummey

Worldwide Director of Sales, Social Business
& Exceptional Web Experience, IBM

Chris leads a global team of thought leaders focused on the areas of social business and digital experience. He works with a wide variety of IBM’s most important clients communicating their best practices to a global customer base. His business unit generates 450 million dollars in revenue to IBM annually and represents one of the fastest growing and profitable segments of IBM software business.

Event Details

When:  June 9, 2016 from 4:30 p.m. – 8:30 p.m.
Where:  Hard Rock Cafe Boston, 22-24 Clinton St, Boston, MA 02109

View Agenda Register Now


4:00 p.m. Doors open. Refreshments and food.
4:30 p.m. Welcome to the Heart of Business Tour

4:45 p.m. Eric Lesser and Chris Crummey – Creating value with cognitive
5:10 p.m. Storytellers – Meet the solution leaders in an interactive setting

6:15 p.m. “Battle of the Brands”
We are very pleased to have social media expert, Evan Kirstel, join us at
the Heart of Business Boston event. Evan will serve as the
moderator for the “Battle of the Brands” competition.

7:30 p.m. Announcements – The votes are in! Fan shout-outs.

8:30 p.m. Good night and thank you!


Event Takeaways

Meet great people. See great solutions. Hear great stories. Learn how:

  • Companies are rethinking their game.
  • Sales, marketing and LOB are leveraging modern technologies to build strong relationships and using analytics to effectively stay on top of their daily business needs.
  • Relationship platforms and digital motivation are helping companies create more value and differentiation.
  • Businesses are embedding real-time cognitive collaboration and communications to act more quickly.
  • Social Project Management is increasing customer satisfaction.
  • CIOs and IT Management are preparing their collaboration environments to meet the evolving demands of cloud and mobile customers.

Riva – The Leader in CRM and Email Integration

Riva is the leading integration platform for CRM and email systems. Over 1,500 customers globally trust Riva to integrate Salesforce, Microsoft Dynamics CRM, SAP Cloud for Customer, Oracle Sales Cloud, Sugar, NetSuite, and other CRMs with Office 365, Exchange, IBM Collaboration Solutions, Gmail and Google Apps, GroupWise, and Marketo. Our customers include 15 of the world’s largest banks, 50+ Fortune 500 companies, numerous Global 1000 customers, and hundreds of fast-growing SMBs.

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