Sweet! Join Riva for SugarCon 2016

Riva is a proud Silver Sponsor of SugarCon 2016 (#SugarCon) for the seventh year in a row! Be sure to check out the Riva booth (S14) to see the best way to sync Sugar to Office 365, Exchange, Gmail, IBM Notes, GroupWise, and Marketo.

SugarCon2016More than 1,400 Sugar customers and partners will gather at the Hilton Union Square in San Francisco to learn how to transform their businesses by making customers their core focus.

Transforming relationships is the theme of this year’s event. With new digital technologies redrawing the business landscape, it’s time to transform or be left behind. Attendees will learn how to take a holistic approach to transforming relationships; aligning strategies, people, processes, and systems to drive deeper customer understanding; and delivering more engaging customer experiences.

You won’t want to miss the Keynote from Dr. Catorina Wallace, one of the world’s most cited experts on the Future of Customer Experience. In her Keynote entitled, “When Customers Take Charge: Transforming CRM to a Segment of One”, Dr. Wallace will share key trends that are giving customers more power than ever before and how the rise of Conversational Commerce is making it vital to treat customers as individuals. Other speakers include CIAgenda’s customer perspective champion, Phil Winters, who will discuss how to transform business by creating an actionable customer journey map and Forrester Research senior analyst, Rick Parrish, who will share his thoughts on how to redefine the customer experience.

How Sugar customers and partners are using Riva to transform their relationships

More than 1,500 organizations globally benefit from the technology that Riva provides – allowing their customer-facing team members to access their Sugar data from anywhere – mobile devices, webmail clients, ALL email clients for PC and Mac, virtualized desktops…anywhere! With Riva, providing your team with the tools they need to make your customers the focus of your business and transform customer relationships in profound ways has never been easier.

Making critical data accessible from anywhere makes it easy for your Sugar users to adopt and love Sugar. Riva does this by providing better and more reliable Sugar integration for Office 365, Exchange, Gmail, IBM Notes, GroupWise, and Marketo.

Riva syncs server-side. There are no client-side Outlook or Notes plug-ins to install, configure, manage, or fix. Riva syncs Sugar contacts, calendar activities, tasks, email, opportunities, cases, custom objects, and more.

Deeper and more meaningful customer engagement

In addition, the Riva team will demonstrate Riva Insight for Outlook and IBM Notes. Riva Insight surfaces relevant customer information from Sugar, InsideView, TrustSphere, and public data sources (Google Maps, News, Search, Wikipedia, local time and weather, and others) to improve the customer experience, drive sales productivity, and elevate customer conversations.

We invite you to stop by booth S14 in the Expo Hall to experience the magic and transparent simplicity of Riva. It just works!

We can’t wait to visit with you at SugarCon 2016!

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