Deloitte recognizes Riva as one of the fastest-growing tech companies in North America
Riva is honored to have been recognized as one of the fastest-growing tech companies in North America at the Deloitte Fast 50 and Fast 500 Gala and Summit in Toronto on November 27th, 2017. This award reflects our focus on customer success and commitment to help our customers grow based on technology innovation.
The Technology Fast 500™ is a leading technology awards program. It recognizes fast-growing companies whose emerging technologies are disrupting the technology industry in the areas of innovation, entrepreneurship, and rapid growth.
Riva was one of two Alberta-based companies (and 171 Canadian companies) to make the list. Our overall ranking on the Deloitte Fast 500 list is 409th place. Riva has achieved a 195 percent growth in sales during the past four years.
We are very excited to add the Deloitte Technology Fast 500™ award to other accolades in 2017:
- Canadian Business Excellence Award
- Bronze Stevie® Award for Customer Service Excellence
- #1 on Alberta Venture’s Fast Growth 50 List
- EY Entrepreneur of the Year Finalist
“The Deloitte 2017 North America Technology Fast 500™ winners underscore the impact of technological innovation and world-class customer service in driving growth, in a fiercely competitive environment. These companies are on the cutting edge and are transforming the way we do business,” said Sandra Shirai, Vice Chairman, Deloitte LLP and US technology, media, and telecommunications leader.
“We are incredibly proud and honored to be among the top companies recognized by Deloitte for dominating the technology industry in North America. Our growth is based 100 percent on our customers’ success. Our team brings together innovative technology solutions, passion, and dedication. We partner with leading companies to deliver global success. We learned early on to focus on helping our customers solve pain and build their future by leveraging innovative technology to grow,” said Aldo Zanoni, Riva’s CEO. “By listening carefully to our customers, we have developed a compelling solution that solves customers’ CRM data automation and customer intelligence pain. This, in turn, helps drive sales productivity, improves user CRM adoption and delivers improved customer service. Our team is empowered to be customer-focused. We hire people who are passionate about being successful, people who bring their very best effort to work each day, and people who will go the extra mile to deliver customer delight.”
Riva, and a number of Deloitte Fast 500™ award recipients, deliver technology-based forward-looking solutions. Some of these include the use of CRM Data Automation, Artificial Intelligence (AI) and Cognitive Technologies, Machine Learning, Natural Language Processing, and Computer Vision.
Riva’s growth is built on being the industry leader in CRM and email integration, data automation and customer intelligence. This growth is based on our continuous commitment to leverage best-of-breed technologies that include forward-looking technologies like Artificial Intelligence and Customer Intelligence (CI). Riva Insight, our side panel for Outlook and IBM Notes, delivers CRM relationship intelligence, customer intelligence, cognitive analytics, and AI conveniently to users’ fingertips – directly in their email client. Riva customers benefit from having immediate access to next-level, powerful analytical tools and customer insights to help them connect on a deeper level with their customers and increase their win rate.
“Organizations need a 360-degree view of their customer contacts and companies and they need to understand relationships within the company. It’s critical to be able to provide this view of related information in real time and shape the information with relationship relevancy and related intelligence. By combining artificial intelligence, relationship relevance, and social intent right into our platform, Riva allows users to understand and get the full view and value of the relationship that exists with an account. That’s what’s required to deliver customer delight,” Zanoni said.
The Deloitte Technology Fast 500™ award substantiates Riva’s customers’ experience. Riva helps customers continue to grow and offer more products in line with their customers’ ever-changing needs, and are ready to help customers tackle new needs before customers are even aware of the need.
“A big part of Riva’s success is making sure our solutions continue to deliver value to our customers in the future, as their needs and expectations change,” said Zanoni. “We focus on being ahead of where our customers are and when they are ready to move forward, our solutions are ready to help them get to where they want to be.”
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