Meet Riva CRM Integration at Engage 2017
Engage (formerly BLUG) remains the only User Group in the Benelux region that focuses on all IBM Collaboration Solutions. Join Riva CRM Integration, 500 attendees, and 80+ speakers – including top executives from IBM – at the Engage event in Antwerp, Belgium, on May 8-9, 2017.
Engage is the result of a passionate group of IBM Collaboration Solution users who, after launching their first event in 2009, have continued to drive innovation and communication within the ICS community. In recent years, Engage events have been held in Eindhoven, Brussels, Ghent, and Breda. This year, Engage 2017 will be held in lovely Belgian city of Antwerp.
- Opening General Session with an impressive line-up of speakers
- Warp-Speed Sponsoring (Be sure not to miss Riva CRM Integration’s slot!)
- 80+ IBM Collaboration Solutions sessions
- 100 speakers including 42 IBM champions
- 5 Tracks: Business & Strategy, Development, Administration & Deployment,
Emerging Technologies and new Big Data & Analytics
- And much more!
Riva – The leader in CRM integration for IBM Collaboration Solutions
Riva’s EMEA Team will showcase exciting CRM integration options for IBM Collaboration Solutions (IBM Verse, IBM SmartCloud Notes, IBM Notes and Domino, and IBM Notes Traveler devices). These solutions include Riva Cloud, Riva On-Premise, Riva Insight (our CRM sidebar for IBM Notes), Riva for Developers (which enables IBM partners, customers, and developers to integrate their apps with ICS), and Riva for Marketo.
Riva for IBM Notes and Domino was introduced at SugarCon 2013 in New York City. Riva now works with numerous large enterprise Notes accounts to deliver seamless, server-to-server CRM integration. We have also been working diligently to create world-class Riva Partner Programs to engage with all IBM Business Partners.
Register for our session: 7 CRM trends shaking up the IT industry
If Customer Relationship Management (CRM) or Relationship Analytics are high on your radar, you will not want to miss our 20-minute presentation at Engage 2017.
- Session title: 7 CRM trends shaking up the IT industry
- Date and time: Tuesday, May 9, from 3:10-3:30 p.m.
- Where: Okapi Room
The tides are changing in the IT world as digital transformation impacts the way people communicate, work, and make purchases. Today’s Age of the Customer economy is challenging companies to innovate in order to enhance the customer experience. That’s why Customer Relationship Management (CRM) technologies have become an essential component for sales, marketing, and service departments across all industry verticals.
Following is a list of some of the key emerging CRM trends and technologies:
- Data security is a top priority
- Emerging tech leads the way
- CRM will start to explore enhanced realities
- Silos will continue to fall
- Knowledge sharing and collaboration will increase
- Behavioral insights about customers
- Cloud adoption supports quick innovation
How Riva delivers value for enterprise IBM customers
Riva integrates IBM Collaboration Solutions with eight of the CRM systems listed in the Gartner Magic Quadrant for Sales Force Automation:
- Microsoft Dynamics 365
- Microsoft Dynamics CRM
- Oracle Sales Cloud
- Oracle CRM On Demand
- Sage CRM
- Infor CRM (formerly Swiftpage Saleslogix)
- And others
Riva delivers advanced integration for CRM contacts, calendars, tasks, email, opportunities, cases, custom fields, and custom objects. We deliver full support for recurring events, email attachments, appointments with multiple invitees, and other advanced CRM sync requirements.
Riva syncs cloud and on-premise CRM systems directly to IBM Notes and Domino on the back end. That means there are no IBM Notes plug-ins to install, configure, or manage on users’ desktops, laptops, or mobile devices. Plus, Riva integrates your CRM with all IBM Domino clients, including IBM Verse, IBM Notes (for Windows, Mac, and Citrix), IBM SmartCloud Notes (in hybrid mode), IBM iNotes, and IBM Notes Traveler devices (iPhone, iPad, Android, and others).