Feb 2-3, 2018 | KPMG Headquarters | The Netherlands | #CRMSaturday Dynamics 365 Saturday is a free technical and strategy event organised by the Microsoft Dynamics Community MVP’s for CRM… read more →
Listen to Ken Lorenz, Riva Director of Sales and Alliances – Americas, discuss how Customer Intelligence is helping companies amp up their customer interactions and share a recap of 2017 CRM and technology related events in this Enterprise Software Podcast.
What is on the horizon for CRM in 2018? How will you take advantage of emerging technologies in your business and more importantly, what can you do to ensure your teams embrace it?
Riva was the first company to integrate CRMs directly with Office 365, Exchange, Gmail and G Suite, and GroupWise – without the need to install or manage any client-side plugins. When we started back in 2008, we were the only kid on the block. With increased competition, we continue to listen carefully to our customers and provide them better implementations and use of our technology and ensure that for every dime our customers spend with us, they receive at least a dollar’s worth of value and by ensuring that this value increases over time.
One of the keys to a successful business hinges on the ability to cultivate and develop relationships with prospective and existing clients. There is a lot of talk about how we, as a society, are now in the “Age of the Customer”, but what does that really mean?
The Riva executive team was recently in Toronto for the Canadian Business Excellence Awards, presented by Excellence Canada and PwC. Riva CRM Integration was selected for an award based on… read more →
Riva’s fiscal year ends September 30. And we can’t imagine a better way to close out 2017 than to be honored as a recipient of the Canadian Business Excellence Awards (CBEA). It’s a natural time to pause and reflect on our success and growth. And what a year it has been!