Listen to Ken Lorenz, Riva Director of Sales and Alliances – Americas, discuss how Customer Intelligence is helping companies amp up their customer interactions and share a recap of 2017 CRM and technology related events in this Enterprise Software Podcast.
Riva was honored to be recognized as one of the fastest-growing tech companies in North America at the Deloitte Fast 50 and Fast 500 Summit and Gala in Toronto on December 27th. This award reflects our focus on customer success and commitment to help our customers grow based on technology innovation.
Imagine compiling accurate data in your CRM and having invaluable customer intelligence pouring out. With Riva, the customizable configuration possibilities are limitless, allowing you to get the full ROI from your CRM.
The CRM industry continues to experience remarkable growth and there doesn’t seem to be an end in sight. Where is your company in your CRM journey?
The Riva executive team was recently in Toronto for the Canadian Business Excellence Awards, presented by Excellence Canada and PwC. Riva CRM Integration was selected for an award based on… read more →
Excellence Canada and PwC Canada have announced the recipients of the 2017-18 Canadian Business Excellence Awards for Private Businesses. Riva is very pleased to be among those honored.
We’re growing! Riva has chosen Pictou, Nova Scotia, to open a technical support and success center to better serve global customers. We’re looking to hire more staff during the next few months – expanding not only the technical support and success teams, but also looking to add staff in sales, marketing, and digital media.
The 15th annual American Business Awards, known as the Stevie® Awards, has attracted more than 2,300 nominations from organizations nationwide this year. We’re proud to announce that Riva CRM Integration has been honored by being selected as finalist for the Customer Service Department of the Year (in the computer software, up to 100 employees category. This comes on the heels of Riva announcing that it has reached an annualized customer satisfaction rate – based on customer surveys and phone interviews – of +98% year-over-year.