Riva’s fiscal year ends September 30. And we can’t imagine a better way to close out 2017 than to be honored as a recipient of the Canadian Business Excellence Awards (CBEA). It’s a natural time to pause and reflect on our success and growth. And what a year it has been!
The 15th annual American Business Awards, known as the Stevie® Awards, has attracted more than 2,300 nominations from organizations nationwide this year. We’re proud to announce that Riva CRM Integration has been honored by being selected as finalist for the Customer Service Department of the Year (in the computer software, up to 100 employees category. This comes on the heels of Riva announcing that it has reached an annualized customer satisfaction rate – based on customer surveys and phone interviews – of +98% year-over-year.
Riva has won a Bronze Stevie® Award in the Customer Service Department of the Year category in the 11th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes several of the world’s leading business awards programs including the prestigious American Business Awards℠ and International Business Awards℠.