The Riva executive team was recently in Toronto for the Canadian Business Excellence Awards, presented by Excellence Canada and PwC. Riva CRM Integration was selected for an award based on… read more →
Excellence Canada and PwC Canada have announced the recipients of the 2017-18 Canadian Business Excellence Awards for Private Businesses. Riva is very pleased to be among those honored.
A Big Four Australian bank needed a integration solution that met their key requirements of scalability, reliability, and sync frequency. Riva was able to address all of these, while having configuration flexibility to deal with the bank’s unique user role requirements.
One of Australia’s leading energy providers uses Riva to seamlessly synchronize calendars, tasks, and opportunities from Office 365 to SAP Cloud for Customer (SAP C4C). In addition, customizations were developed and deployed to cater for the energy company’s specific needs around organizing a large field trades people database and meeting management.
Riva has won a Bronze Stevie® Award in the Customer Service Department of the Year category in the 11th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes several of the world’s leading business awards programs including the prestigious American Business Awards℠ and International Business Awards℠.
Riva quickly synchronizes contacts, calendars, tasks and email between CRM and email systems, much the same way that a skilled forklift operator transports pallets and crates around a warehouse. Riva works reliably. It syncs CRM systems directly to Microsoft Exchange, thereby eliminating the need to install or configure any Outlook plugins or separate mobile applications. And it is ideal for large companies with hundreds or thousands of CRM users spread across a wide region.