Case Studies
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WILO SEWILO SE, the leading manufacturer of pump systems worldwide, has started to implement Riva in three countries. In an initial field test, 50 employees are using Riva to sync the Microsoft Dynamics NAV CRM module to users’ mobile devices. Riva provides a bi-directional sync of new and modified contacts, tasks, appointments and visit reports – in offline and online modes. Read more  Global RadioGlobal Radio, home to the UK’s leading radio brands, implemented Riva Integration Server from Omni to provide server-side Exchange integration for its 400 Salesforce users. Riva seamlessly syncs Salesforce contact and calendar information to Outlook, Outlook Web Access, iPad and BlackBerry mobile devices. Riva’s advanced integration features and single sign-on have improved Salesforce user adoption and satisfaction – at the office and from any other location or device. Read more  RoxtecRoxtec, a global leader for sealing solutions for cables and pipes, chose Riva to integrate their Sugar CRM system to Microsoft Exchange. The single, server-side installation of Riva now provides seamless CRM synchronization to any desktop and mobile email client and frees Roxtec users to concentrate on their work rather than on copying data into the CRM.  Van Genechten PackagingLeading packaging supplier, Van Genechten, implemented Riva Integration Server from Omni to improve sales management and to provide bi-directional, server-side synchronization between Sugar, GroupWise and salespeople’s mobile devices. Serving the largest food and non-food brands with packaging solutions, Van Genechten’s sales teams can now access CRM information from GroupWise and their mobile device without any plug-ins required.  Better Place AustraliaBetter Place Australia implemented Riva Integration Server from Omni to automatically synchronize Salesforce information to executives’ BlackBerry devices and to Microsoft Outlook. Riva replaced the Outlook plug-in for Salesforce that needed to be installed, configured and managed on each user’s mobile device, desktop and laptop. Read more 
Viking Group“Our salespeople can now access their Salesforce customer and calendar information on their BlackBerry, in GroupWise or from their desktop,” said Kate Wiltrout, Manager of Network Services for the Viking Group, “and we didn’t need to install any Salesforce plug-ins on these devices. Riva delivers transparent, server-side integration between Salesforce and GroupWise.” Read more  CPU Consultores“Riva CRM Integration for info@hand and GroupWise is absolutely fantastic!” said Marcus Svensson, Business Development Manager for CPU Consultores. “We will never move from GroupWise based on the power of Riva CRM Integration. Riva delivers much better integration than the Outlook connectors I have used in the past for Microsoft Exchange and other CRM systems.” Read more  HNTB“We wanted team members to be able to access all of their project information, including email, from the SharePoint Portal,” said Leo Silva, Project Controls Manager at HNTB. “Since native integration is not available for GroupWise and SharePoint, we looked for alternative options and discovered Riva Integration Server.” Read more  GWAVARiva Integration Server has significantly reduced the amount of time GWAVA’s sales team spends manually logging emails, contacts and calendar information in Salesforce by providing advanced, server-side integration and interoperability between GroupWise and Salesforce. Read more  Adaris Technologies“Riva turns GroupWise into a unified email, collaboration and CRM client,” said Jacques Sauvé, president of Adaris Technologies. “It literally has turned GroupWise into our most powerful sales tool. Our sales staff and project managers can now work in GroupWise and access their CRM data — running on their PC, Mac, Linux desktop, WebAccess client and BlackBerry.” Read more  |
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