CRM integration for Microsoft Outlook, Outlook WebAccess, Microsoft Entourage, Apple Mail, iCal, Address Book, Novell GroupWise, BlackBerry, iPhone and other ActiveSync mobile devices

Pricing – Africa

Built forSync CRM to OutlookSync CRM to MacGroupWise data syncFree Trial
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Select Riva edition:  Riva On-Premise | Riva Cloud

Riva On-Premise

Riva On-Premise delivers advanced, server-side CRM data integration for Microsoft Exchange and Novell GroupWise – NO plug-ins required. Riva On-Premise gets installed in your environment on a Windows server. It is compatible with on-premise and hosted Exchange mailboxes and CRM systems.

The pricing listed below is in U.S. dollars and is subject to change without notice. A minimum 5-user purchase applies. For fewer licences, please refer to Riva Cloud below. Payment can be made by purchase order (U.S. and Canada only), Visa / MasterCard (orders under $2,000) or bank transfer. If you will be paying by credit card, please fax this credit card authorization form to +1.780.423.4711.

Supported CRM Systems Perpetual Licence*(One-time fee + support) Subscription Licence**
(Annual subscription)
GoldMine $175 per user
Info@hand $225 per user $195 per user
Intelecrm $150 per user
Microsoft Dynamics CRM $225 per user $195 per user
Microsoft Dynamics NAV $225 per user
Microsoft SharePoint Contact Us Contact Us
NetSuite $195 per user
Oracle CRM On Demand $195 per user
Salesforce.com Professional $195 per user
Salesforce.com Enterprise $195 per user
Salesforce.com Unlimited $195 per user
SageCRM $225 per user
SageCRM On Demand $195 per user
Sage SalesLogix $225 per user $195 per user
Sage SalesLogix Cloud $225 per user $195 per user
Sugar Community $150 per user
Sugar Professional $195 per user
Sugar Corporate $195 per user
Sugar Enterprise $195 per user
Sugar Ultimate $195 per user
Riva Installation, Training and Support Cost
Get Started Bundle – 3 hours of our professional services to help you install and configure Riva @ $100/hr $300
Additional support with Riva planning, consulting, best practices, training and configuration $150/hr
Riva Customization, Custom Coding and Field Mapping $200/hr
     

NOTES:

Riva On-Premise is licensed according to your CRM licence type (perpetual or subscription). Note that some CRMs, such as Microsoft Dynamics CRM, can be licensed on a perpetual or subscription basis, which is why there are two different prices for Riva for Microsoft Dynamics CRM below. License all of your CRM users or only those who need integration. (A minimum 5-user purchase applies. If you need to license Riva for fewer than five users, refer to our Riva Cloud hosted service below.)

* For perpetual CRM licences, such as for Sugar CE, Microsoft Dynamics CRM and SageCRM, you license Riva based on a one-time purchase fee that includes the first 12 months of software upgrades and support. So, including the first 12 months of software upgrades and support, a 15-user perpetual licence of Riva for Microsoft Dynamics CRM is 15 x $225 USD per user = $3,375. It will be $1012.50 (30% of the original purchase price) to renew your support and upgrades after the first year. If you do not renew your Riva software and support contract, Riva will continue to work with the current version of your CRM and email system (but not against new releases).

** For subscription-based CRM licences, such as for Salesforce, Oracle CRM On Demand, Sugar Professional and NetSuite, Riva is licensed on a subscription basis (per user, per year). Your annual renewal is equal to your purchase price. So, a 3-user subscription licence of Riva for Salesforce is 15 x $195 USD per user = $2925 (renewable annually). While your Riva subscription is current, you will have full access to Riva support and upgrades. If you choose not to renew your Riva subscription, Riva will no longer deliver CRM integration.
Volume discounts are available. Contact us to receive special volume pricing.

Riva Cloud  (No minimum purchase)

Riva Cloud delivers hosted, SaaS CRM integration for small businesses, hosted CRM customers and Mac environments that do not want to set up a Windows server. Riva Cloud is compatible with on-premise and hosted Exchange mailboxes and CRM accounts. Supported CRMs include Salesforce, Microsoft Dynamics CRM, Sugar (all versions), Oracle CRM, SageCRM, SalesLogix, NetSuite and other leading CRM systems.

NOTE:  The pricing below is listed in U.S. dollars. Monthly fees can be paid by Visa or MasterCard (download our credit card authorization form). Or, you can purchase annual subscriptions by purchase order (U.S. and Canada only), credit card or bank transfer. Contact us for more information.

Riva Cloud Trial Lite Standard Premium
Cost per user FREE! $9.95/mth $14.95/mth $24.95/mth
Annual discount 10% 10% 10%
Update frequency 15 min. 8am / 1pm 15 min. 5 min.
History 15 days 30 days 90 days Unlimited
Record limit Unlimited Unlimited Unlimited Unlimited
Company Dashboard
Contacts
Appointments
Tasks
Email
Opportunities
Cases
Quotes
Other modules
Riva SmartConvert
Riva AssignTo
Attachment Size Limit 1 MB 1 MB 20MB
         

How Riva Cloud licensing works:

  • Riva Cloud is licensed on a flat monthly rate per user. Simply select the version of Riva Cloud that meets your needs – Lite, Standard or Premium – and we will bill you automatically each month. You can cancel your Riva Cloud subscription at any time and will only be billed to the end of the month we receive your request. The key benefit of Riva Cloud is that you do not need to install or configure a Windows server. Riva Cloud provides advanced CRM integration in the cloud.
  • Volume discounts are available. Contact us to receive special volume pricing.