Pricing – Europe
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Select Riva edition: Riva On-Premise | Riva Cloud Riva On-PremiseRiva On-Premise delivers advanced, server-side CRM data integration for Microsoft Exchange, Mac Mail and Novell GroupWise – NO plug-ins required. Riva On-Premise gets installed in your environment on a Windows server. It is compatible with on-premise and hosted Exchange mailboxes and CRM systems. The pricing listed below is in Euros and applies to customers in Europe and the Middle East. Prices are subject to change without notice. A minimum 5-user purchase applies. For fewer licences, refer to Riva Cloud below. Payment can be made by Visa or MasterCard (on orders under 2000 €) or bank transfer.
NOTES: Riva On-Premise is licensed according to your CRM licence type (perpetual or subscription). Note that some CRMs, such as Microsoft Dynamics CRM, can be licensed on a perpetual or subscription basis, which is why there are two different prices for Riva for Microsoft Dynamics CRM below. Riva provides maximum licensing flexibility. License all of your CRM users or only those who need integration. (A minimum 5-user purchase applies. If you need to license Riva for fewer than five users, refer to our Riva Cloud hosted service below.)
* For perpetual CRM licences, such as for Sugar CE, Microsoft Dynamics CRM and SageCRM, you license Riva based on a one-time purchase fee that includes the first 12 months of software upgrades and support. So, including the first 12 months of software upgrades and support, a 15-user perpetual licence of Riva for Microsoft Dynamics CRM is 15 x 225 € per user = 3375 €. It will cost 1012.50 € (30% of the original purchase price) to renew your support and upgrades after the first year. If you do not renew your Riva software and support contract, Riva will continue to work with the current version of your CRM and email system (but not against new releases).
** For subscription-based CRM licences, such as for Salesforce, Oracle CRM On Demand, Sugar Professional and NetSuite, Riva is licensed on a subscription basis (per user, per year). Your annual renewal is equal to your purchase price. So, a 15-user subscription licence of Riva for Salesforce is 15 x 195 € per user = 2925 € (renewable annually). While your Riva subscription is current, you will have full access to Riva support and upgrades. If you choose not to renew your Riva subscription, Riva will no longer deliver CRM integration.
Volume discounts are available for 30 or more seats. Contact us for more information.
Riva Cloud (No minimum purchase)Riva Cloud delivers hosted, SaaS CRM integration for small businesses, hosted CRM customers and Mac environments that do not want to set up a Windows server. Riva Cloud is compatible with on-premise and hosted Exchange mailboxes and CRM accounts. Supported CRMs include Salesforce, Microsoft Dynamics CRM, Sugar (all versions), Oracle CRM, SageCRM, SalesLogix, NetSuite and other leading CRM systems. NOTE: The pricing below is listed in Euros and applies to customers in Europe and the Middle East. Monthly fees can be paid by Visa or MasterCard. Or, you can purchase annual subscriptions by credit card or bank transfer. Contact us for more information.
How Riva Cloud licensing works:
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