Neuigkeiten aus der Oracle Cloud CRM EMEA Community –
Spotlight on Riva by Omni, einem Oracle ISV Partner der sich auf Enterprise Management und Integrationslösungen spezialisiert.
Lesen Sie den ganzen Artikel von Richard Lefebvre auf dem Oracle Partner Blog:
Riva delivers advanced, server-side integration for Oracle CRM On Demand and Microsoft Exchange or even Novell GroupWise. Riva allows Oracle customers to go beyond the standard Outlook plug-in to deliver additional value for the end user as they interact between Outlook and CRM On Demand.
Riva syncs CRM On Demand to ALL Exchange mail apps, not just Windows Outlook. So, whether customers are using Outlook 2010, Outlook Web Access (web client), Outlook 2011 for Mac, Apple Mail, Outlook on Citrix or a mobile device, Riva’s got them covered.
There are no plug-ins to be installed, configured, managed and maintained on users’ desktops, laptops as Riva delivers Server-side synchronisation for CRMOD and Exchange. The automation of CRM and Outlook integration will remove the reliance upon users to synchronise between the two with Riva handling this process.
… mehr.
