CRM integration for Microsoft Outlook, Outlook WebAccess, Microsoft Entourage, Apple Mail, iCal, Address Book, Novell GroupWise, BlackBerry, iPhone and other ActiveSync mobile devices

GoldMine Integration

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Server-side GoldMine integration – NO plug-ins required

Riva Integration Server from Omni is an advanced CRM data integration platform for Microsoft Exchange, Novell GroupWise and Apple Mail. Unlike standard Outlook CRM plug-ins for synchronizing data, Riva gets installed only once on a server.

Riva integrates with all Microsoft Exchange and Novell GroupWise clients, including: Outlook, Outlook Web Access, Microsoft Entourage for Mac, the native Mac apps (Mail, iCal, Address Book), GroupWise and GroupWise WebAccess. Plus, Riva supports both on-premise and hosted GoldMine, Exchange and GroupWise accounts.

Riva delivers GoldMine integration for the following email clients:

Microsoft Outlook Microsoft Entourage for Mac Apple Mail, Address Book, iCal Novell GroupWise

Need assistance? Please contact us via email or call us at +1 408.675.5015. Riva is compatible with GoldMine 8, 8.5 and 9. GoldMine Enterprise Editions is not currently supported.


What gets synchronized

Riva delivers transparent, bi-directional synchronization of GoldMine address book data (accounts, contacts, leads) and calendar information (appointments, meetings, tasks, phone calls). You can decide whether you prefer to work in GoldMine or your email application. Riva will keep both systems synched and up to date.

Sync GoldMine with Exchange and GroupWise

Supported mobile devices

Riva syncs CRM accounts, contacts, leads, appointments, meetings, phone calls, tasks, opportunities, cases, quotes and other custom CRM objects to any Exchange ActiveSync (EAS) device that communicates with Exchange or GroupWise. These mobile devices and smartphones include BlackBerry, iPhone, iPad, Windows Phone, Android, Nokia, Palm, Sony Ericsson, LG and others.

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