Riva CRM Integration for IBM Notes and Domino
Looking for a better way to sync Salesforce.com, SugarCRM, Microsoft Dynamics CRM, Oracle Sales Cloud, NetSuite, Saleslogix, and other CRMs to IBM Notes, Domino, and IBM Notes Traveler devices?
Gartner predicts CRM to become $36B market by 2017
Gartner predicts customer relationship management (CRM) will be a $36B market by 2017. CRM also leads all enterprise software categories in projected growth. In fact, according to a recent Forbes.com article, CRM is expected to eclipse ERP in worldwide market size within the next three years.
So, how well does your CRM integrate with IBM Notes?
If you’re like many of the IBM customers we’ve chatted with, your CRM and email systems are either not integrated at all or you’re struggling with client-side IBM Notes plug-ins. In short, there’s definitely room for improvement.
Here’s how Riva can help
Riva delivers reliable, server-side synchronization of contacts, calendars, tasks, email, opportunities, custom objects, and other data between a dozen of the world’s best CRM systems and IBM Notes, Domino, and Hybrid SmartCloud environments. With Riva, there are no client-side IBM Notes plug-ins to install, configure, or manage – which saves administrators time and reduces frustration for end-users.
Whether you’re using the IBM Notes 9 or 8 desktop client (for Windows, Mac, or Linux), iNotes, IBM Notes for Citrix, Hybrid SmartCloud, or any IBM Notes Traveler devices (iPad, iPhone, Android, BlackBerry, Windows Phone, Surface tablets), Riva will keep everyone and everything in sync.
We work with numerous IBM customers who centrally manage CRM and mobile integration for hundreds (or thousands) of users across multiple IBM Domino servers and geographical regions – from a single Riva On-Premise installation or Riva Cloud instance.
(Check out the Riva customer case study presentation we delivered at IBM Connect with one of our New York-based financial services customers. Our client uses Riva to sync Salesforce.com to IBM Notes and Domino for internal and field sales reps in all 50 U.S. states.)
What Riva Syncs
Advanced CRM sync options for IBM Notes
In addition to syncing all the basics – contacts, calendars, tasks, and email – Riva can be configured to sync CRM opportunities, cases, quotes, custom fields, and custom objects.
Plus, you can use Riva SmartCreate, SmartConvert, and AssignTo features to improve CRM adoption, to reduce flip-flopping between applications, and to automate certain CRM data entry processes.
Riva is used by over 800 companies, including 20 Fortune 500 clients, 10 major banks, and numerous Global 1000 customers. We have offices in Silicon Valley, Canada, Germany, Chile, and South Africa.
Choose from our Riva On-Premise and Riva Cloud editions. Volume pricing is available for all Riva implementations with 30+ users.
(In addition, if you’re a larger enterprise customers (with 1,000+ CRM users), you may be able to take advantage of special module-based pricing if you only want to sync a subset of what Riva delivers.)