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Riva CRM Integration Riva CRM Integration Sync your CRM directly to Microsoft Exchange
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CRM integration for Microsoft Outlook, Outlook WebAccess, Microsoft Entourage, Apple Mail, iCal, Address Book, Novell GroupWise, BlackBerry, iPhone and other ActiveSync mobile devices

Videos – Salesforce

Built forSync CRM to OutlookSync CRM to MacGroupWise data syncFree Trial
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Select CRM:  Salesforce | Oracle CRM | Microsoft Dynamics CRM | NetSuite | SugarCRM

1. Set-up and configuration
1.1  Review Riva system requirements More
2. Working with Riva for Salesforce and Exchange
2.1  Sync Salesforce contacts (with categories) 04:31 View Download
2.2  Automatically sync Salesforce contacts (without categories) 05:39 View Download
2.3  Sync Salesforce appointments and tasks (with categories) 07:20 View Download
2.4  Automatically sync Salesforce appointments and tasks (without categories) 07:43 View Download
2.5  Archive emails against Salesforce contacts 02:21 View Download
2.6  Riva AssignTo Folders – Assign emails to existing opportunities, cases or quotes 05:25 View Download
2.7  Riva SmartConvert Folders – Convert emails into opportunities and use the Riva ConnectBar 06:43 View Download
3. Riva Live – Cloud-based Salesforce integration
3.1  Configure your Exchange and Salesforce connections 04:51 View Download
3.2  Configure your sync policy for Riva Live and Salesforce 09:41 View Download
4. Next steps
4.1  See Riva for Salesforce on AppExchange More
4.2  Download Riva for Salesforce More
4.3  Riva comparison with Outlook plug-ins More
4.4  Documentation More
4.4  Pricing More
4.5  Contact information More
Videos

Latest CRM News & Events

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  • Protected: Sunbelt Rentals syncs Dynamics CRM directly to Exchange for 1100 users
  • InteleCRM – unlimited users, one fixed price
  • Riva makes its debut at NetSuite SuiteWorld 2012
  • Cloudforce San Francisco 2012 attendance to top 10,000
  • Exchange 2010 integration for FrontRange GoldMine
  • Riva CRM integration aligned with CeBIT 2012 trends
  • Attending SugarCon 2012? Vote for the Riva session
  • Sync CRM to Outlook in Citrix and Terminal Services environments
  • Riva helps leading VC firm migrate from LexisNexis InterAction to salesforce.com
  • Beyond PIM Sync and CRM Desktop for Oracle CRM On Demand
  • Riva syncs GoldMine to Microsoft Exchange 2010
  • Omni to showcase Riva Integration Server at Oracle OpenWorld 2011
  • Omni is a Bronze Sponsor at Dreamforce 2011
  • Finally, a seamless and transparent email and CRM sync solution for Mac users

Photos on flickr

Supported CRM Systems

  • 01. Salesforce.com
  • 02. Oracle CRM On Demand
  • 03. Microsoft Dynamics CRM
  • 04. Microsoft Dynamics NAV
  • 05. NetSuite CRM+
  • 06. SugarCRM
  • 07. Sage SalesLogix
  • 08. SageCRM
  • 09. FrontRange GoldMine
  • 10. Intelecrm
  • 11. Info@hand
  • 12. DataSync Suite

Supported Email Clients

  • 01. Outlook 2010, 2007 and 2003
  • 02. Outlook Web Access (OWA)
  • 03. Outlook 2011 for Mac
  • 04. Apple Mail, iCal, Address Book
  • 05. Entourage 2008 and 2004 for Mac
  • 06. Novell GroupWise
  • 07. Novell GroupWise WebAccess

Supported Mobile Devices

  • 01. iPad
  • 02. iPhone
  • 03. Android
  • 04. BlackBerry
  • 05. Windows Mobile

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