Riva now delivers direct, server-side integration between the world’s leading CRM systems and Google Apps! Seamlessly sync CRM contacts, calendars, tasks, email, opportunities, cases, custom objects, and more! With Riva, there are no Chrome plug-ins to install or manage. You can sync CRM data to all Gmail email clients – Chrome, Safari, Firefox, IE, Outlook 2016 for Windows and Mac, iPad, iPhone, Android, and others…
Since 2008, Riva has delivered the leading integration platform for CRM and email systems. We have developed connectors for a dozen of the world’s best CRM systems – Salesforce, Microsoft Dynamics CRM, SAP Hybris Cloud for Customer (C4C), SugarCRM, NetSuite, and others – and we’re absolutely thrilled to add integration support for Gmail and Google Apps.
So, why Riva? Aren’t there already Chrome plug-ins for these CRM systems?
Yes, absolutely! But do you really want to have to install and manage a Chrome plug-in on all of your users’ desktops and laptops? What about mobile access to CRM data? Riva is not a Chrome plug-in. Riva syncs CRM data directly to Gmail and Google Apps without the need to install any browser plug-ins. That means you’re not restricted to Chrome; you can access your CRM data from all Gmail and Google apps email clients and web browsers: Chrome, Safari, Firefox, IE, Outlook 2016 for Windows and Mac (and older Outlook clients), plus all of your favorite mobile devices.
Riva customers benefit from reliable integration and unprecedented flexibility. Riva syncs more CRM data and provides more control over how this data gets synced. For example, Riva can filter contacts based on team membership, contact ownership or security permissions in CRM, and region. Riva has fantastic calendar integration. Sync appointments, meetings with multiple invitees, private events, full-day and multi-day events. Automatically sync CRM calendar events to your Google Calendar on iPad, iPhone, and Android devices. Email logging has never been easier! Riva can log emails to CRM automatically or manually. Riva can log emails against CRM contacts and accounts – and against CRM opportunities, cases, and custom objects.
Experience the Riva difference! Contact us to set up a Riva demo for Gmail and Google Apps »
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Riva now synchronizes Salesforce Encrypted Fields
Considering a move to Salesforce field-level encrypt? Riva now fully support Salesforce Object Search Language (SOSL). This newer query syntax allows Riva to synchronize Salesforce instances that use the new Salesforce field-level encryption. For instance, if your company is storing client email addresses and names in encrypted fields, Riva can fully support that encryption allowing access and sync support for those encrypted fields. Contact Us »
Sync CRM custom objects and fields
Did you know the same reliable sync options that are available for standard objects like calendars, tasks, opportunities, and cases is also available for custom objects? That’s right, Riva seamlessly syncs custom CRM data and customers can benefit from our SmartConvert, AssignTo, and ConnectBar features. Includes full support for custom calendar objects used by Silverline CalendarAnything and CloudTheory FundEngine.
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