Join us at Open Symbol’s Customer Journey 2017 in Vicenza, Italy

One of our strongest partners in Italy, Open Symbol is inviting you to the Customer Journey 2017 event in Vicenza, Italy. Already a Sugar partner since 2007, starting from 2014 OpenSymbol added to its offering. Open Symbol collected CRM expertise in more than 200 projects in 10 years of activity: from big players in the insurance sector to automotive, from structured manufacturing companies to vertical solutions for agencies in specific sectors.

Logo_TransWe are proud to sponsor this event and be also a speaker. The theme of the day will be: CRM super powered by Artificial Intelligence.

Open Symbol has put together an exciting agenda. One of the speakers will be Clint Oram, co-founder of and Chief Marketing Officer at SugarCRM.

Alex Fischer, Business Development EMEA at Riva CRM Integration, will show you from 2:30 until 3:30 p.m. how Riva closes the gaps between CRM and e-mail and collaboration systems. He will provide insights into use cases and explain on two customer examples how Riva increases user adoption and CRM data quality with ist seamless bi-directional synchronization.

Learn more how:

  • Gabrielli empowers its sales teams with mobile synchronization between IBM (Lotus) Notes and Sugar
  • Marazzi benefits from Riva Cloud to sync data between Sugar and Office365

Riva – The leader in CRM and email integration

In addition Alex will present Riva Insight our new CRM and social panel for Outlook and IBM Notes. Riva addresses the need for sales, support, and marketing teams to be able to quickly access CRM contact and account information directly from Outlook and IBM Notes. Riva Cloud and Riva On-Premise sync CRM data to the contacts, calendar, tasks, and email sections of your email client. Riva Insight puts context-aware CRM data and relevant social data right at your fingertips in the side panel window.

Transform your business and connect with customers and partners in a whole new way. Riva syncs CRM data directly to Office 365, Exchange, G Suite (Gmail), IBM Notes and Domino, GroupWise, Marketo, and other enterprise cloud apps. 

Riva seamlessly syncs CRM contacts, calendars, tasks, email, opportunities, cases, custom fields, and custom objects. We deliver full support for recurring events, email attachments, appointments with multiple invitees, and other advanced CRM sync requirements. Plus, Riva has pioneered several even more advanced sync features that help improve CRM adoption, increase sales, drive CRM value, and reduce flip-flopping between applications.

Riva syncs cloud and on-premise CRM systems directly to email and collaboration systems on the back end. That means there are no plug-ins to install, configure, or manage on users’ desktops, laptops, or mobile devices.

Riva is trusted by over 125,000 CRM users and 1,200 companies. We recently won a Stevie Award for Customer Service and an Alberta Venture Fast Growth 50 Award. Our customers include 3 of the top 5 U.S. banks, 15 of the world’s largest banks, 35 Fortune 500 companies, numerous Global 1000 companies, and hundreds of fast growing SMBs. Our client retention rate is approximately 90% because Riva delivers significant customer value.

Register now for a free 15-day trial of Riva Cloud or Riva On-Premise.

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