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Riva CRM Integration

Discover Riva's "secret sauce" at IBM ConnectED 2015 in Orlando.  Stop by booth #B7 and learn how Riva is helping IBM's leading customers and partners integrate the world's leading CRMs directly with IBM Notes and Domino applications.

Discover why Riva is a must-have solution for IBM users
Like the majestic Golden Gate, Riva bridges the gap between CRM and email collaboration systems, driving CRM success through better and more reliable email integration. So what is Riva’s secret sauce? There are no client or mobile applications to install, and yet you still have access to CRM information including contacts, calendars, tasks, opportunities, cases, quotes and more, directly in your IBM collaboration applications and on your IBM Notes Traveler smartphones and tablets.

EXCITED about IBM Verse? So are Riva customers! 
Last year, at ConnectED, we introduced Riva CRM Integration for IBM Notes. This year, we're pleased to announce Riva CRM Integration for IBM Verse and IBM SmartCloud.  Add Riva to your IBM Verse "mail reimagined" experience and discover transparent CRM integration like you've never seen it before!

NEW!  Riva Insight - Advanced CRM side panel for IBM clients
If you're looking for better control over what CRM data is available to be viewed in IBM Verse, IBM SmartCloud, or IBM Notes and Domino, you'll love the combined reliability of Riva’s server-to-server CRM and email integration with the rich integration options available through Riva Insight, our new IBM client side panel.

We need your vote to put Riva on center stage at the IBM ConnectED 2015 App Throwdown. This video will give you a sneak peek at Riva's latest developments. Please join us in Orlando at the App Throwdown to vote for Riva!
Watch App Throwdown Submission Video

Why IBM customers and partners love Riva:
  • Riva seamlessly syncs the world's best CRM systems to IBM Verse, IBM SmartCloud, and IBM Notes and Domino environments including:  salesforce.com, Microsoft Dynamics CRM, Microsoft Dynamics NAV, SAP Cloud for Customer (C4C), Oracle Sales Cloud, Oracle CRM On Demand, NetSuite, SugarCRM, Infor CRM (Saleslogix), Sage CRM, GoldMine, and others.
  • Riva addresses a critical business need in the market for reliable, server-side CRM integration. Gartner predicts CRM will double in size in the next 3 years to $36B. Without Riva, IBM customers would be under considerable pressure to migrate to Exchange and Office 365 to fully benefit from CRM.
  • Riva enables sales, support, and marketing reps to work in the application of their choice and to automatically (or manually) sync contacts, calendars, tasks, email, opportunities, cases, custom fields, custom objects, and custom categories.
  • Riva eases administration costs and complexity by not requiring any client-side IBM Notes or IBM Notes Traveler plug-ins or separate applications to be installed, configured, and managed. Our largest Riva customer to date, for example, uses Riva to sync over 20,000 CRM calendars for users around the globe. Riva is much more reliable and easier to manage for large enterprise IBM Notes environments. In addition, with Riva there are no mail template changes required.
  • Riva bridges the integration gap for Marketo customers. Marketo is one of the leading cloud platforms for marketing automation. Riva integrates Marketo contacts and leads, Marketo lead nurturing and lead scoring data, email, and other data with IBM Social Collaboration solutions and makes the data available across all platforms (Windows, Mac, Web, Virtual Desktops, Mobile).

  • Riva supports any combination of cloud and on-premise CRM, IBM Social Collaboration, and Marketo systems.

  • Riva delivers reliable, server-side integration for Microsoft Exchange, Office 365, and Novell GroupWise. We plan to launch Google Apps (Gmail) integration support in Q1 2015. This is very helpful for IBM customers who have mixed messaging environments.
These are just some of the reasons why Riva is trusted by over 1,000 customers globally, including 30+ Fortune 500 companies, 12 of the world's 50 largest banks, numerous Global 1000 customers, and hundreds of small and medium-sized businesses.

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Riva demo videos
Riva CEO, Aldo Zanoni, will show you how Riva syncs contacts, calendars, tasks, email, opportunities, and more between your CRM and IBM collaboration systems.
Riva Demo Videos


IBM Connect 2014 photos
Here are some of the highlights from our IBM Connect 2014 experience.
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Riva is trusted by over 1,000 customers globally – including 30+ Fortune 500 companies, 12 of the world's 50 largest banks, numerous Global 1000 customers, and hundreds of small and medium-sized CRM customers.



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