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Riva CRM Integration

Join Riva CRM Integration at the upcoming IBM Connect 2016 event January 31 - February 3 in Orlando, FL. Stop by booth #101 in the Expo to discover how Riva is helping IBM customers and partners transform their sales and support success by integrating IBM Verse, IBM SmartCloud, and IBM Notes and Domino seamlessly with the world's leading CRM systems including Salesforce, Microsoft Dynamics CRM, SAP C4C, SugarCRM, and more.

NEW! InsideView integration for all Riva Insight customers - at no additional cost!
Tired of the loss of productivity that occurs when your team clicks on an email or calendar appointment and some of the email recipients and calendar invitees are not in your CRM? Stop searching and start quickly gathering more market intelligence on the company with one click - and without ever leaving IBM Notes or Outlook 2013 (Hawthorne) client.

ANNOUNCING - TrustSphere LinksWithin integration with Riva Insight for IBM Notes!
Stop by and see Riva Insight with LinksWithin integrated directly into your IBM Notes client. Want to select an email or appointment and see the relationships the recipients or attendees have with users in your email and CRM systems? Experience the value of relationship analytics without leaving your email client. Compatible with IBM Notes on Windows and Outlook 2013 (Hawthorne) clients.

NEW! CRM integration for Google Apps and Gmail
Do you have a mixed messaging environment with IBM Notes/Verse and Office 365, Exchange or Gmail being used in different business units? You'll love that Riva delivers reliable, server-side integration for Microsoft Exchange, Office 365, Novell GroupWise, and now Google Apps and Gmail.

Why IBM customers choose Riva:
  • Riva supports any combination of cloud and on-premise CRM, IBM Social Collaboration, and Marketo systems.

  • Riva addresses a critical business need in the market for reliable, server-side CRM integration for IBM customers. Gartner predicts CRM will double in size in the next 3 years to $36B. Without Riva, IBM customers can be under considerable pressure to migrate to Exchange and Office 365 to benefit from CRM integration.

  • Riva enables sales, support, and marketing reps to work in the email client and have Riva automatically sync contacts, calendars, tasks, email, opportunities, cases, custom fields, custom objects, and custom categories.

  • Riva eases CRM implementation costs and complexity by not requiring any client-side IBM Notes or IBM Notes Traveler plug-ins or separate applications to be installed, configured, and managed. Our largest Riva customer uses Riva to sync over 28,000 CRM calendars for users around the globe. Riva is much more reliable and easier to manage for large enterprise IBM Notes environments. With Riva there are no Notes mail template changes required.

  • Riva bridges the integration gap for Marketo customers. Marketo is one of the leading cloud platforms for marketing automation. Riva integrates Marketo contacts and leads, Marketo lead nurturing and lead scoring data, email, and other data with IBM Social Collaboration solutions and makes the data available across all platforms (Windows, Mac, Web, Virtual Desktops, Mobile).
Riva Datasheet

Riva demo videos
Riva CEO, Aldo Zanoni, will show you how Riva syncs contacts, calendars, tasks, email, opportunities, and more between your CRM and IBM collaboration systems.
View recording


IBM ConnectED 2015
Here are some of the highlights from our time at IBM ConnectED 2015 in Orlando.
View photos
Riva is trusted by over 1,500 customers globally  including 35 Fortune 500 companies, 12 of the worlds largest banks, numerous Global 1000 companies, and hundreds of small and medium-sized businesses.


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