Yes, you read that correctly! Riva syncs calendar events, contacts, and email between Salesforce and your inbox – in real-time.
Riva is proud to be among a select group of companies to integrate with Salesforce Lightning Flow and the first company to leverage Salesforce Flow Actions’ real-time event processing to deliver immediate calendar, contact, and email synchronization between Salesforce and Office 365, Exchange, G Suite, and Notes.
Real-time event and contact processing is a huge win for Riva customers, especially large enterprise Trailblazers who have hundreds to tens of thousands of CRM users who rely on their calendars being up-to-date across Salesforce, multiple email clients, and mobile devices.
- Faster sync times: Instead of waiting 15 minutes, an hour, or even longer for calendar events and contacts to sync, Salesforce Flow Actions initiate the Riva sync process in real-time.
- Massive scalability improvements: Riva integrates with Flow Actions to listen for calendar event and contact changes in Salesforce and immediately submits the sync process to update Office 365, Exchange, G Suite, and Notes. This process significantly decreases API calls, provides accelerated calendar sync, and significantly improves scalability for large Salesforce companies.
- Sync more calendar data, faster – more reliably: Riva solves complex calendar sync requirements. For example, Riva has full support to sync recurring events, appointments with multiple attendees (even in Lightning Experience), private events, only selected events, deleted events, multi-day events, shared calendars and resource calendars, and events based on specific relationships (e.g., specific tokens in email subjects or event bodies).
- Highly configurable: Riva is trusted every day by 150,000 users across all industry verticals. Riva delivers extensive configuration options to solve the most advanced calendar and other sync scenarios.
- Sync custom calendar objects and custom fields: Have you customized your Salesforce calendar object? Riva is flexible and can be configured to sync custom fields, custom objects, and custom categories. This is why Riva was selected to sync calendar events for Salesforce Lightning Flow, Salesforce Advisor Link, and CalendarAnything from our partner Silverline.
You’re going to love Riva’s advanced calendar sync options!